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Utah tour operator files for bankruptcy: What’s next for those owed money for canceled tours?

Utah tour operator files for bankruptcy: What’s next for those owed money for canceled tours?

Estimated read time: 2-3
minutes

SOUTH JORDAN — In April, KSL Investigators told you about a Utah-based travel company that abruptly canceled overseas tours of many viewers without offering refunds. Thousands of dollars were paid, which prompted many calls to Get Gephardt. Now, that company has filed for bankruptcy protection. So, what happens next?

“They won’t email us. They won’t call us back,” Lynette Clark told us about her communications with tour operator Latter Day Travel.

Clark paid about $6,000 for a tour she booked with Latter Day Travel, but six months before departure, she got an email saying they canceled her tour because of inflation and higher travel costs. No refund was offered. There was only the promise of credit if there are “travel opportunities in the future.”

“I hope that we can get our money back,” she said.

“It’s a lot of money for us,” Laurel Bjornberg said, when KSL Investigators spoke to her about a nearly identical cancellation email she received from the sister company, CruiseBuilder.

She said she paid $4,700 for her tour and, like Clark, got no refund.

“We paid for our trip, and then we have nothing,” she said.

KSL Investigators tried by

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Too risky to insure? Why your homeowner’s insurance could go up in smoke

Utah tour operator files for bankruptcy: What’s next for those owed money for canceled tours?

Estimated read time: 5-6 minutes

SUMMIT PARK — There are good reasons insurance companies drop customers from their homeowner’s policies: non-payment, not taking care of the property, or too many claims.

None of that applied to Peter Ingle, who has lived in his home nestled in the forests of Summit Park for 25 years.

In August 2021, his neighborhood was evacuated when faulty parts on a passing vehicle sparked the Parley’s Canyon Fire off Interstate 80. The fire burned more than 500 acres.

The wildfire triggered a visit from Ingle’s homeowners insurance company, Allstate, shortly thereafter.

“My insurance company called and said they’re coming out to just check out the areas around our homes to make sure they’re sort of fire safe,” Ingle said. “We didn’t think much of it.”

In November 2021, Ingle said he got bad news: Allstate was dropping his insurance.

Ingle called his insurance agent, who assured Ingle he was working with Allstate to change their minds.

When February came around, Ingle’s agent still didn’t have good news.

“He goes, ‘The reality isn’t your property, it’s the adjacent that’s the problem,” Ingle explained.

In the letter sent to Ingle from Allstate, the reason given for

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