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The Golden Age of the Knowledge Management Lawyer

The COVID pandemic heralded massive changes in the legal profession but perhaps none more than a renewed respect for the knowledge management lawyers who were pivotal in the transformation to the all-remote practice. Some may even say the last two years have been the golden age for unsung knowledge management lawyers.

“What was incredibly significant is how our profile and how people’s need for our services … just shot through the roof,” said Ginevra Saylor, the director of innovation and knowledge programs at Gowling WLG in Toronto.

“I think that COVID has demonstrated that focusing on core KM will stand you in good stead if you have to pivot at any given time,” said Adriana De Marco, Stikeman Elliott’s senior director of knowledge management, education, and innovation.

Stikeman Elliott had a “mature” knowledge management program, said De Marco, but during COVID they took many of their library and electronic resources and “repackaged them to make them more accessible for lawyers because we knew that that would be an evolving need.”

Sukesh Kamra, the chief knowledge and innovation officer at Torys, a Canadian Global 200 firm, said the need for knowledge management lawyers was “heightened” during the pandemic. Previously a law

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